Our Company

Welcome to Ability Concepts.

Ability Concepts is committed to improve the quality of lives for people with disabilities.  In achieving this mandate, we have made available a wide spectrum of products and services tailored to meet the
individualistic needs of patients, health care professionals, governmental bodies and insurance corporations.  We go the extra mile to ensure that client needs are fulfilled in the most efficient manner and that these needs are delivered with the highest level of service quality and in the most cost-efficient method.

Ability Concepts is closely connected with over 220 of the world's leading suppliers to offer a unique product and service blend to its customers.  With over 4500 different products and new additions added weekly, Ability is the industry leader in bringing cutting-edge technology to the Canadian health care supply market.

Ability Concepts has over 30 product experts representing 15 different languages on site.  The culture of the company is to consistently exceed customer expectations. The experience, dedication and integration of diversity within Ability offer its customers a level of service unmatched by any other company in the industry.


Focused on the high-growth healthcare market, Ability Concepts has built the industry's broadest suite of products and services that help improve quality, safety and efficiency all along the chain of care. With our unparalleled service, expertise, product and service offerings, we deliver solutions that are innovative and practical. To our customers, this means we help them focus on what matters most - improving people's lives.


To find out more about Ability Concepts - our products, our company and our values - through the navigation at the top.


Mission Statement

Ability Concepts will lead the way to the future of accessibility, mobility, health and wellness, enriching Canadian lives and communities with innovative ideas and technologies. Through our commitment to customer service, quality and respect for the planet, we will exceed expectations and be rewarded with gratitude and customer satisfaction. The talent and passion of our employees will drive our success and enable Ability Concepts to meet any and all challenges.


Core Values

The core values of Ability Concepts provide the tools with which Ability Concepts is able to achieve its Mission. These values will guide the decisions of all employees at all levels.


Customer satisfaction: Providing value and meeting the needs of the customer is priority #1.


Fluidity: Ability Concepts constantly changes and improves to better serve our customers. We refuse to be complacent.


Collaboration: Together, anything is possible.


People: Ability Concepts is as good as the people we employ.


Respect: We respect the diversity and individuality of all people.


Management: The managerial approach plays a key role in the corporate culture at Ability Concepts. Leaders within our company embrace the philosophy of equality, and are dedicated to facilitating and helping Ability Concepts achieve its Mission. All of the management team at Ability Concepts have:

   • An unlimited sense of responsibility
   • A dedication to the realization of possibilities
   • Respect of customer and community
   • A servant leader mentality

1675 Sismet Road, Unit 15 Mississuaga, Ontario
L4W 4K8

T: 416.423.3336
F: 416.907.0883
info@abilityconcepts.ca